Famous author Stephen Covey is credited as the one who introduced the world to the 90/10 principle. So as I stumbled on this theory of reaction, I thought to myself how does one react to all the tweets & status updates if they only account for 10%?
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One the famous mobile operator in our country reacted badly to a netizen and I would like ask for comments on how you the reader of this piece would have reacted to this 10 %.
NB – When you’re done do leave us a comment on how you would have reacted.